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Dear T,
We do regret you are experiencing difficulty in your commute due to lack of bike capacity on Caltrain. As you wish your report has been noted.
As you may be aware Caltrain is in a recovery mode, having recently had to declare a fiscal emergency.
At present we are short on staff and equipment. We do expect to be getting 8 new bombardier cars in the fall which will help to alleviate overcrowded conditions. Unfortunately however this will not increase bike capacity. At present the best we can do is offer more bike storage availability at the stations.
We appreciate you riding Caltrain and understanding the limitations we face at present.
Again we do apologize for the difficulty that these limits continue to cause you and other bike riders. While we are certainly sympathetic, there is no easy or immediate solution to the problem of bike capacity limitations on Caltrain.
Sincerely,
LH, Caltrain Customer Service


